Daily Activity at Dhra

TEST_ Backend pytest created activity

TEST_ Automated pytest creation entry for regression purposes.

Patched 38 endpoints with December CVE rollup

Pushed Microsoft and Chrome patches to managed endpoints across IN & EU tenants. Two systems flagged for reboot, scheduled overnight.

Tier-1 helpdesk: 27 tickets closed

Average first response 4m12s. Top categories: VPN auth, MFA reset, printer queue.

Cloud cost review — saved client $1,840/mo

Right-sized 11 EC2 instances and moved 4 dev RDS to scheduled stop/start. Quarterly savings: ~$5.5k.

On-call: brief packet loss on partner ISP

9-minute degradation on secondary uplink for a Toronto client. Auto-failover engaged, no end-user impact reported.

Recruitment: 4 senior DevOps shortlists sent

Pre-vetted profiles dispatched to a US fintech client. First interview loop scheduled for tomorrow.

Scheduled maintenance window planned

Firmware upgrade on core switch stack for a manufacturing client. Window: this Saturday 02:00–04:00 IST.

SOC alert: brute-force attempt blocked

37 failed auth attempts against client VPN from a residential IP. Source IP blacklisted, monitoring for 24h.

Daily NOC handover: APAC → EMEA

Shift handover completed cleanly. No open P1/P2. Two P3 tickets carried over with owner notes.